Terms and conditions

The offer and sale of products on our website are governed by these General Terms and Conditions of Sale.
Products purchased on rocks-4x4.co.uk, henceforth for brevity also referred to simply as Seller, are sold directly by Guidosimplex SRL, headquartered in Italy, Via del Podere San Giusto No. 29, 00166 Rome (RM), Iscr. Reg. Imp., P.IVA 01699571004.


For any other legal information, please consult the sections: Privacy Policy and Cooie Policy.

1.1 The Seller offers products for sale and carries out its e-commerce activity exclusively towards its end users who are "consumers".

1.2 When we speak of "consumer" we are referring to any natural person who acts on subsoprariccione.com with purposes not related to his or her commercial, entrepreneurial or professional activity, if any. If you are not a "consumer," please refrain from entering into commercial transactions through rocks-4x4.com.

1.3 In view of its commercial policy, the Seller reserves the right not to process orders from parties other than the "consumer" or otherwise orders that do not conform to its commercial policy.

1.4 These Terms and Conditions of Sale exclusively govern the offer, submission and acceptance of purchase orders for products on rocks-4x4.co.uk between users of the site and the Seller.

2.1 To conclude the contract for the purchase of one or more products you will have to fill in the order form in electronic format and transmit it to the Seller, electronically, following the instructions on the site.

2.2 Before proceeding with the purchase of the products, through the transmission of the order form, you will be asked to carefully read the General Terms and Conditions of Sale and the Right of Withdrawal Policy. We will also provide you with a summary of the commercial and contractual conditions we propose for the purchase of the products, which contains a reference to the General Conditions of Sale, a summary of the information on each product ordered with its price (including all applicable taxes or duties), the means of payment you may use to purchase, the delivery methods of the products purchased, the shipping and delivery costs; as well as the references and the geographical and e-mail address of the Seller and the date by which the Seller undertakes to deliver the goods.
In addition, the Seller will provide you with a summary of the terms and conditions for exercising your right of withdrawal and how and when to return the purchased products (taken from the Return Form).

2.3 The contract is concluded when the Seller communicates acceptance of the order.

2.4 Once the contract is concluded, subsoprariccione.com will take charge of your purchase order.

2.5 The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of products.
In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not acted on your purchase order specifying the reasons.

2.6 By transmitting your order form electronically, you unconditionally accept and agree to abide by these General Terms and Conditions of Sale in your dealings with the Seller. If you disagree with any of the terms set forth in the General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on rocks-4x4.co.uk.

2.7 By submitting the order form, you confirm that you understand and accept the General Terms and Conditions of Sale.

2.8 Once the contract is concluded, the Seller will transmit, by e-mail, a receipt of the purchase order.

2.9 We remind you that the product you purchase is intended exclusively for the country in which you place the order; therefore, if you decide to place the product in a different country, you are responsible for placing it and are required to follow the applicable regulations and restrictions both for export from the country in which you purchased the item and for import into the country to which you intend to take it. sottosoprariccione.com hereby disclaims any responsibility in this regard.

3.1 The essential characteristics of the products are presented on rocks-4x4.co.uk within each product sheet. However, the images and colors of the products offered for sale on rocks-4x4.it may not correspond to the real ones due to the effect of the Internet browser and monitor used.

3.3 Product prices may be subject to updates. Make sure of the final sale price before submitting the relevant order form.

3.5 The Seller, in the event of the exercise of your right of withdrawal, has the right not to accept the return or not to reimburse in full the sums paid for the purchase, in relation to those products that have been altered in their essential and qualitative characteristics or that have been damaged, as indicated below.

4.1 To learn about the specific shipping and delivery methods of the products, access the Shipping section. Please pay attention to what is stated in this section because the information contained therein forms an integral and substantial part of these General Terms and Conditions of Sale and, therefore, shall be deemed known and accepted by you at the time of transmission of the order form.

5.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree September 6, 2005 No. 206, on the Consumer Code in Chapter I° "Of Consumer Rights in Contracts", with specific reference to the regulations on distance contracts and by Legislative Decree April 9, 2003 No. 70 on certain aspects concerning electronic commerce.

5.2 In the event of disputes between the Seller and each end user, arising from the General Conditions of Sale, the Court of Rome is elected as the place of jurisdiction for disputes.

6.1 The General Terms and Conditions of Sale shall also be amended from time to time in consideration of any regulatory changes. The new General Terms and Conditions of Sale shall be effective as of the date of publication on rocks-4x4.co.uk

Orders placed Monday through Friday by 2:00 p.m. (Italian time - GMT+1) will be entrusted to the courier on the same day, while orders placed on Saturday and Sunday will be picked up by the courier on Monday.
Orders are delivered within 1-2 business days from the e-mail confirmation of shipment.
Some areas of Italy such as Sardinia and Sicily may take up to 3 business days.

Our courier is Bartolini via express delivery service.
Deliveries are made Monday through Friday.

Shipping costs
Shipping costs are:
- Italy including islands from € 12.00(depending on weight), in case of cash on delivery + € 12.00 (courier collection service);

It is possible to make a return within 15 days from the date of delivery of the goods.

The right of return applies to product purchased in its entirety

How to request a return:

1) send an email to rocks@rocks-4x4.it within 15 days of receiving your order, specifying your order number and the items you wish to return. Upon receipt of the return request, Rock's will send you a reply email containing the return authorization number.

2) Print the authorization and place it in the package along with the merchandise to be returned.

3) Send your return to the following address: ROCK'S Via del Podere S.Giusto, 1 - 00166 Rome (RM).

4) The cost of shipping the returned product, whether by postal service or courier, is the responsibility of the customer.

Within 15 days of receipt of the returned goods, having ascertained the conformity of the products, the Seller will make a refund of the value of the returned products.

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